Technical Business Analyst Internship (Knowledge Enablement) - Summer 2026
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us.
Join our Knowledge Enablement team as a Technical Business Analyst, where you will collaborate across groups to optimize processes. You will drive efficiency through workflow mapping, automation, and centralized documentation, while fostering alignment and continuous improvement. Our culture values innovation, stakeholder-first thinking, and teamwork, reinforced by regular Kata Coaching sessions.
Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday.
The Summer 2026 Internship Program will run from June 1 through August 7, 2026.
This position may be worked remotely out of the United States, with the exception of California.
What you'll be responsible for:
The internship will focus on two key projects designed to strengthen process efficiency and stakeholder alignment within KE:
• Project 1: KE Request Submission via ServiceNow • Objective: Centralize KE assistance requests by onboarding KE Documentation into jhNow .
• Scope: Gather requirements, design a standardized request process, and ensure automated routing to the KE Documentation team.
• Project 2: Automated Notification Workflow • Objective: Develop a plan for an automated process to notify KE Development and KE Delivery of product name changes.
• Scope: Document requirements for automation, ensuring timely communication across teams.
During this 10-week program, you will gain hands-on experience in requirements gathering, process optimization, automation planning, and continuous improvement practices, while developing strong collaboration skills across diverse teams and platforms.
What you'll need to have:
• Pursuing a bachelor or graduate's degree in: Engineering, IT (Information Technology), MIS (Management Information Systems) or a related field.
• Demonstrated foundational knowledge or early experience in relevant areas of interest:
• Excellent communication, follow-through, and interpersonal skills for effective stakeholder engagement
• Business process analysis & optimization
• Technical documentation and requirements gathering
• Project management with strong organizational and prioritization capabilities
• Disruptor mindset focused on innovation and process efficiency
• Must be a United States citizen and not require sponsorship for employment authorization now or in the future
What would be nice for you to have:
• Knowledge of:
• Agile methodology
• Continuos Improvement methodologies (Lean, Six Sigma)
• Data Mapping (Visio)
• Data Analysis & Visualization (SQL, Excel, Power BI)
• Systems Integrations (APIs)
• Financial industry
Why Jack Henry?
At Jack Henry™, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline; it's the foundation of how we work, collaborate, and grow together.
As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development.
From strategic insights to impactful solutions, your contributions will matter, and you'll be part of a company that values integrity, curiosity, and connection.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values; they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
